> ## Documentation Index
> Fetch the complete documentation index at: https://api.lawtte.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Limits and safety

> The guardrails around connector calling, and why each one exists.

Outbound AI calling can burn a firm's phone number and its reputation. These limits
are enforced server-side, before any dialing, and they fail closed: if a check
cannot be completed, the call does not happen.

<CardGroup cols={2}>
  <Card title="50 calls per day" icon="phone">
    Per firm, resetting at UTC midnight. The 51st is refused.
  </Card>

  <Card title="One call per number every 2 hours" icon="clock">
    A repeat inside the window is refused, so nobody gets called twice in a row.
  </Card>

  <Card title="9:00 a.m. – 8:00 p.m. local" icon="sun">
    Local to the recipient, derived from their area code. Unknown zone means no call.
  </Card>

  <Card title="Three-minute ceiling" icon="hourglass">
    The objective agent is capped at 180 seconds per call.
  </Card>
</CardGroup>

## Do Not Call

If someone asks not to be contacted, the agent acknowledges it and ends the call
politely, and the number is added to your firm's Do Not Call list. Nothing in
Lawtte dials a listed number again — and if the list cannot be read, the call is
refused rather than risked.

Manage the list in **Dashboard → Settings → Do Not Call**.

## Disclosure and scope

Every connector call opens by identifying itself as an AI assistant calling on
behalf of your firm and noting that the call may be recorded. The agent does not
give legal advice; it says the firm will follow up. On voicemail it leaves a short
message with the firm name and a callback number.

## Spam labeling

<Warning>
  No limit can undo a carrier marking your number as spam. Sustained high volume,
  short calls, and repeat dialing all contribute. Keep campaigns small and spread out.
</Warning>

## Minutes

Connector calls use your Studio minutes, the same as a call to her phone line.
`dry_run` calls use none — they run every check and dial nothing.


## Related topics

- [Quickstart](/quickstart.md)
- [Protocol reference](/mcp/server.md)
- [Errors and rate limits](/errors.md)
- [How to build an AI receptionist and intake system](/guides/build-an-ai-receptionist.md)
- [Studio FAQ](/studio/faq.md)