> ## Documentation Index
> Fetch the complete documentation index at: https://api.lawtte.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Her phone number

> Claim a local number for your AI receptionist and either forward your office line to it or publish it as your intake number — with the exact forwarding codes for each carrier.

She needs her own line before she can answer anything. It takes about ten seconds.

## Claim her number

<Steps>
  <Step title="Verify your email">
    Click the link Lawtte emailed you when you signed up. Buying a number and going
    live are both gated on a verified email.
  </Step>

  <Step title="Pick an area code">
    Three digits — the one your clients expect to see. We pre-guess it from your
    location. Local numbers get answered more often than toll-free ones.
  </Step>

  <Step title="Claim it">
    On a Lawtté-managed plan it's included, no card. Self-serve, you choose your plan
    and add a payment method first; the builder shows the terms before you confirm.
  </Step>
</Steps>

Her number appears in **Dashboard → Agent**, with a copy button.

<Check>
  Call it yourself first, with a real client situation, before you route anything to
  it. This is the single best ten minutes you'll spend on setup.
</Check>

## Two ways to go live

<CardGroup cols={2}>
  <Card title="Forward your office line" icon="phone">
    Keep publishing your existing number. Send calls to her when nobody picks up, or
    after hours. Nothing on your website or business cards changes.
  </Card>

  <Card title="Publish her number directly" icon="bullhorn">
    Use her line as your intake number on your website, ads, and Google Business
    Profile. Every new caller reaches her first.
  </Card>
</CardGroup>

Most firms start with forwarding and move to publishing once they trust her.

## Forwarding codes

Replace `5551234567` with her 10-digit number.

| Your phone service             | Turn it on                                                                          | Turn it off     |
| ------------------------------ | ----------------------------------------------------------------------------------- | --------------- |
| Most landlines / VoIP          | `*72` then her number                                                               | `*73`           |
| AT\&T wireless                 | `*21*5551234567#`                                                                   | `#21#`          |
| T-Mobile                       | `**21*5551234567#`                                                                  | `##21#`         |
| RingCentral, 8x8, Ooma, Vonage | Set her number as the **no-answer** or **after-hours** forward in your admin portal | Remove it there |

<Tip>
  Ask your phone provider for **conditional call forwarding** — forward only when the
  line is busy or nobody answers, usually after 4 rings. Your team keeps first crack
  at every call, and she catches everything they miss. That's the setup most firms end
  up on.
</Tip>

## Only after hours?

You don't need a forwarding rule for that — it's a phone-system setting on your side.
Point your after-hours forward at her number and your team keeps daytime calls. What
she *does* on those calls is controlled in Lawtte: see
[after-hours coverage](/studio/after-hours).

## Releasing a number

**Dashboard → Settings** → release. Callers to that number will hear a disconnected
tone afterwards, and the number can't be reclaimed once it's released. If you're
mid-campaign with the number printed somewhere, don't.

## What she can and can't do with her line

<AccordionGroup>
  <Accordion title="She answers every call, 24/7" icon="phone">
    Nights, weekends, holidays, and while your team is on other calls.
  </Accordion>

  <Accordion title="She can transfer to a person" icon="phone">
    Warm transfer to the number you set, after she's screened the caller — and a
    message instead if nobody picks up.
  </Accordion>

  <Accordion title="She does not send or receive texts on her line" icon="comment">
    Her number is for voice. Texting your clients is a separate Lawtte feature —
    ask [contact@lawtte.ai](mailto:contact@lawtte.ai).
  </Accordion>

  <Accordion title="She uses your plan's minutes" icon="gauge">
    Every answered minute counts against your included minutes — watch the running
    total in **Dashboard → Settings → Usage**. Test calls from the dashboard don't
    count.
  </Accordion>
</AccordionGroup>


## Related topics

- [Managing her after launch](/studio/dashboard.md)
- [Test her, then go live](/studio/test-and-go-live.md)
- [Create your AI receptionist](/studio/create-your-receptionist.md)
- [Studio FAQ](/studio/faq.md)
- [How to build an AI receptionist and intake system](/guides/build-an-ai-receptionist.md)