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Confirm the address is exactly https://www.lawtte.ai/api/mcp, with the advanced settings left empty. Custom connectors must be available on your Claude plan.
The connector only serves Studio accounts. On Dashboard → Connect, check that your account has a purchased calling number, an active receptionist that is not paused, and the objective-calling agent enabled. If any of those is missing, Lawtte authenticates you but exposes nothing.
Key checks and dialing fail closed when the credential store is unreachable. This is transient — retry in a minute. It never silently places a call.
The reason comes back in the tool result: the number is on your Do Not Call list, it was already called within two hours, the firm hit 50 calls today, it is outside 9:00 a.m.–8:00 p.m. in the recipient’s time zone, or the time zone could not be determined from the area code.
Outcomes are written when the post-call webhook arrives, a moment after the call ends. Ask again shortly, or use list_calls to see the current state.
The caller ID is the Studio agent approved at sign-in. Pick a different agent on Dashboard → Connect, then reconnect the connector in Claude.
Still stuck? Email contact@lawtte.ai with your firm slug and the call_id, if there is one.