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Confirm the address is exactly https://www.lawtte.ai/api/mcp, with the advanced settings left empty. Custom connectors must be available on your Claude plan.
Every tool is listed as soon as you connect, but the call tools need a live receptionist with a calling number. If you’re still setting one up, ask Claude for an activation link and finish on Lawtte’s site. If she’s live but you connected before she was, she’s attached to your connection automatically; otherwise disconnect and reconnect the connector. On Settings → AI connectors, check that she isn’t paused and that outbound calling is enabled.
Check spam, then request a new link from the sign-in screen after a minute. Links work once and expire after 15 minutes. You can also continue with Google or Microsoft instead.
Key checks and dialing fail closed when the credential store is unreachable. This is transient — retry in a minute. It never silently places a call.
The tool returns an error naming the rule that failed: consent wasn’t confirmed, the person is represented by counsel, witness calls are off, the brief contains restricted or health information, the number is on your Do Not Call list, it was already called within two hours, the firm hit 50 calls today, it is outside 8:00 a.m.–9:00 p.m. in the recipient’s or your firm’s time zone (the error gives the next allowed time), or the time zone could not be determined from the area code. check_call with the same arguments shows the same answer without dialing.
Outcomes are written when the post-call webhook arrives, a moment after the call ends. Ask again shortly, or use list_calls to see the current state.
The caller ID is the Studio agent approved at sign-in. Pick a different agent on Settings → AI connectors, then reconnect the connector in Claude.
Still stuck? Email contact@lawtte.ai with your firm slug and the call_id, if there is one.